Came in for Physio. Was a complete waste of my time & was so close to just leaving. I barely got to see the Physiotherapist. The physiotherapist only saw me initially to review my issues/concerns. Even when, she was really rushed and didn't do a thorough review, pretty much skimmed through. (I was not late for my appointment & I was actually early too so she had no reason to rush). Saw her for that, then I was treated by 2 other different people who did not know anything that was going on with me and my areas of concerns. Nothing was explained to me. She just left me and One person came in to put a heating pad on my back, did not even check the heat level or come back to check to see how I was. (I had to turn the heat level down because it was getting too hot & from the prolonged use, atleast 30 minutes). After that, another person came to put on an electrode tens machine. She didn't even ask where my areas of concerns were and the places she put the electrodes on were not even relevant to my concern. Also did not even bother to check the level of the electrodes.The level of the electrodes was too strong. I was left in the room for way too long and was not checked on. Then after that, I saw the Physiotherapist again for stretches. The stretches were also irrelevant. Overall, I was treated by 3 different people, didn't even really "see" the physiotherapist. Walking into the clinic was also a complete mess. There were patient charts everywhere. That should of been my first impression & indication of their practice. Really disappointed and would really not recommend this place. The treatment overall was a complete joke.
Only know of the massages and sharoo (don't know how to spell her name ) but she is amazing! By far the best masseuse I've ever gone too and highly recommend her. The front staff are also really good
The employees at this clinic are great and so is the physiotherapist. BUT, you don't get to see the PT at all. I don't have the greatest coverage so I have to make use of my time. The last time I was in the physio aid did everything and I saw the PT for 20 seconds.
If I could give this place 10 stars, I would.Pam is nothing short of incredible. She has educated me on my chronic injury, I've been experiencing pain from for more than 10 years. She has shown me how to take care of myself, how to treat my injury and what to do between sessions with her. She's very intelligent, well educated, caring, kind and professional.When I went to go see her I was in so much pain I could barely move and after just a couple sessions with her, I was pain-free.This place is incredible.
I have been going for at least 8 years and would highly recommend. At times they are very busy but are thorough. Very experienced physiotherapists, Jerry and Pam have helped me and my family with ankle, leg, shoulder, neck, sternum and other injuries and ailments . Assessments are quick as.they know what to do and are usually followed with lazer and electric therapies assisted by students in physio programs (awesome). We also recommend goung for a massage as well :)
Beacon Hill Physiotherapy & Sport Medicine is a Canadian Physiotherapist based in Trail, British Columbia. Beacon Hill Physiotherapy & Sport Medicine is located at 11724 Sarcee Trail NW, Calgary, AB T3R 0A1, Canada.
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